General
- Are your coffee bags recyclable or compostable?
- Are your coffees Organic or Biodynamic?
- Are your packing materials recyclable?
- Can I contact you?
- Can I get an invoice for my order?
- Coffee storage / Recommended use by date
Ordering
- Which grind should i buy?
- Which grind do you recommend for brewing with an AeroPress?
- A guide to our flavour profiles
- My favourite coffee is gone, what else should I buy?
- Help! I made a mistake on my order
- Can gift cards be used on a subscription?
Delivery
- Where is my delivery?
- What are your Royal Mail delivery options?
- What are your DPD delivery options?
- Can I collect my coffee in person?
- Do you offer free delivery?
- What is "In My Mug" Delivery?
Subscriptions
- Can I change the date my next order is raised?
- Can I get my In My Mug coffee earlier?
- Can I skip an upcoming subscription delivery?
- Can I change my shipping address?
- Can I change my billing details?
- Can I change my subscription to a different blend?