General
- Are your coffee bags recyclable or compostable?
- Are your packing materials recyclable?
- Can I email you?
- Coffee storage / Recommended use by date
- How can I see my past orders?
- How do I change or reset my password?
Ordering
- My favourite coffee is gone, what else should I buy?
- Can gift cards be used on a subscription?
- Can I order a gift card/voucher?
- Which grind should i buy?
- My order has arrived and something is wrong
- Help! I made a mistake on my order
Delivery
- What are your DPD delivery options?
- Do you offer free delivery?
- What is "In My Mug" Delivery?
- Standard International Delivery
- Economy International Delivery
- Can I collect my coffee in person?
Subscriptions
- Can I change my subscription to a different blend?
- My subscription payment failed, do I need to do anything?
- Do you sell prepaid subscriptions?
- Can I change the grind on my subscription?
- Can I add something extra to my upcoming subscription delivery?
- Can I change the number of bags on my subscription?