We process normal orders each morning at 0730 to plan that day's roast list, everything we send out is roasted fresh to order so...
- If you place your order before 0730 Monday to Friday then your order will be roasted, bagged, packed, and dispatched the same day.
- If you place your order after this cutoff time then then your order will be roasted, bagged, packed, and dispatched the next working day.
Delivery times for normal orders will vary depending on the shipping service you select during checkout.
In My Mug is roasted once a week on Friday, it's a big job looking after all you lovely subscribers so it only works for our Production Team if everybody gets sorted out on a dedicated day of the week. Any In My Mug orders placed earlier in the week will be carried over to the next available Friday roast day. In My Mug parcels are handed over to Royal Mail on Friday afternoon and shipped via Royal Mail First Class.
You will receive updates via email when your order is confirmed, again when it goes from unfulfilled to packed, and again when it is dispatched. If you have selected a tracked shipping method then you will receive your tracking information in a separate email when the parcel starts its journey.