Yes you can!
You can add a selection of one-off extras your next upcoming subscription instalment via your account on the online shop. Here's how to do it:
- Log into your account at https://www.ozonecoffee.co.uk/account and click on the Manage Subscriptions link on the right-hand side of the page
- On the main subscriptions page, additional products can be viewed in the You may also like section at the bottom of the page
- To view the entire range of available add-ons click Browse all products
- Click Add on the product that you wish to add
- On the product details page, select the quantity you need and select One time only
- Click Add to order to add this to your next upcoming subscription order
- Please note adding extra items to subscription orders will incur additional postage fees
If you need to remove a one-time extra product from your upcoming order:
- In the details of your next order, click on the one-time product
- On the product details page, click Remove product
* If you have one of our older style subscriptions (started before January 2021) then these live on a separate piece of software to the main online shop as they're very complicated beasts to run and need a bit of special attention. They don't have a customer-facing portal for subscription management so if you need any updates or changes please send us a message at orders@ozonecoffee.co.uk and we'll take care of it for you. Please quote your subscription reference number (HB2009-******) to help us get things sorted nice and quickly.